Hi mam & sir why can’t download shopee Philippine app

Hi Marie_Genon40,

Regarding the issue with downloading apps, test the steps below found in the article here: If you can’t download or update apps on your iPhone or iPad

"Try this if you have an issue when you update or download apps from the App Store on your iPhone, iPad, or iPod touch.

1. Open the App Store and sign in

If a blue account button appears at the top of the App Store, you might not be signed in. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password.

Learn what to do if you can't open the App Store.

2.Manually update the app

In the App Store, try to update the app manually.

3.Check your payment method

You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn't expired, declined, or failed.

If you can't update apps and you see a message that says “your account is disabled in the App Store,” there might be a problem with your payment method. Contact Apple Support for assistance.

4.Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

5.Restart your device

Restart your iPhone or restart your iPad.

Then check to see if you can download or update apps."

If the issue is only with a specific app, keep in mind the following found in the article here: Availability of Apple Media Services

"Depending on your country or region, you might not be able to buy, download, or subscribe to certain types of media. The availability and features of certain apps, movies, and more can vary. If you think an app or other media should be available in your country or region, contact the developer or publisher directly."

Best.