You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I update my phone without needing to delete storage? I deleted a lot of stuff and it still won’t update? What’s wrong?

How do I update my phone without needing to delete storage? I deleted a lot of stuff and it still won’t update? What’s wrong?

iPhone XR, iOS 14

Posted on Jul 24, 2022 6:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2022 6:35 PM

analisa105 Said:

"How do I update my phone without needing to delete storage? I deleted a lot of stuff and it still won’t update? What’s wrong?"

-------


Thank you for the screenshot.


For reference...

Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do:


Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:


And...


B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.


And...


C. "Other" being the Culprit:

Use my User Tip:The storage named "Other"(or "System Data") is a grey bar seen in storage. How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip

2 replies
Question marked as Top-ranking reply

Jul 24, 2022 6:35 PM in response to analisa105

analisa105 Said:

"How do I update my phone without needing to delete storage? I deleted a lot of stuff and it still won’t update? What’s wrong?"

-------


Thank you for the screenshot.


For reference...

Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do:


Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:


And...


B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.


And...


C. "Other" being the Culprit:

Use my User Tip:The storage named "Other"(or "System Data") is a grey bar seen in storage. How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip

How do I update my phone without needing to delete storage? I deleted a lot of stuff and it still won’t update? What’s wrong?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.