Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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Cinderella13 Author

Level 1

4 points

iPad mini email

Why does the iPad keep saying I cannot send or receive email because the username and password are incorrect when they both are correct?

Posted on Jul 24, 2022 6:43 PM

Best reply

TheLittles

Level 10

192,973 points

Posted on Jul 24, 2022 7:01 PM

Cinderella13 Said:

"iPad mini email: [...]Why does the iPad keep saying I cannot send or receive email because the username and password are incorrect when they both are correct?"

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Troubleshooting iPhone eMails:

A. Go here: If you can’t Send eMail on your iPhone, iPad, or iPod touch - Apple Support

B. Add the eMail Account Back.

See if it all syncs when you add the eMail Account back. If it is on a Mail server the it should pop up. It may take some time, if you have thousands to download.

C. Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). For example, you'd go here for gmail: Sign in with App Passwords - Google Account Help - Google

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iPad mini email

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