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ez_e Author

Level 1

4 points

dont know apple id or password

got a used ipad and cant set it up or activate it due to not knowing apple id and password it is associated with

Posted on Jul 25, 2022 10:39 AM

Best reply

-Bubba-

Level 6

10,120 points

Posted on Jul 25, 2022 10:53 AM

What Niel said- Activation Lock cannot be removed by anyone except the original owner. The old owner needed to follow these instructions before selling it - What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Not even Apple will remove it without the original purchase receipt. If you cannot contact the seller, you've likely been scammed. See here - The All Too Common SAD Reality of Buying … - Apple Community

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dont know apple id or password

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