You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone disabled

around easter my iphone 7 plus started trying to enter the passcode for me and inevitably got disabled. it happened before i updated it to ios15.2

What can i do to fix it?

iPhone 7 Plus

Posted on Jul 26, 2022 5:35 PM

Top-ranking reply

Lawrence Finch

Level 10

214,398 points

Posted on Jul 26, 2022 5:45 PM

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

After restoring the phone using one of the methods above you can restore your most recent backup.

However, if the problem was caused by what is sometimes called “ghost touch” your phone needs a new screen, unless it only occurs when plugged in; that would indicate a bad cable.

View in context

iphone disabled

Similar questions