You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

USB-C Headphone Jack Adapter Not Working on 2021 iPad Pro 11" 2nd generation

My Apple USBC to 3.5mm headphone adapter will not connect either of my two high quality headphone sets. I have tried connecting headphones fast, slow and ensuring all is seated correctly. I have restarted while connected and restarted before connecting, but audio continues to come from ipad speakers and not thru headphones. I cannot find a setting anywhere about headphone connections thru usbc outlet adapter.

iPad Pro 11-inch Wi-Fi

Posted on Jul 27, 2022 7:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2022 8:11 AM

Thanks for reply - I just solved the problem. I was trying to connect my usbc/3.5mm adapter to the ipad thru the power usbc outlet on the attached Magic Keyboard (does not connect headphones). When I plugged the adapter directly into the ipad usbc outlet, the headphones connected individually (both pairs work now). So, apparently, the Magic Keyboard does not throughput data, just power ?


Similar questions

4 replies
Question marked as Top-ranking reply

Jul 27, 2022 8:11 AM in response to dotec

Thanks for reply - I just solved the problem. I was trying to connect my usbc/3.5mm adapter to the ipad thru the power usbc outlet on the attached Magic Keyboard (does not connect headphones). When I plugged the adapter directly into the ipad usbc outlet, the headphones connected individually (both pairs work now). So, apparently, the Magic Keyboard does not throughput data, just power ?


USB-C Headphone Jack Adapter Not Working on 2021 iPad Pro 11" 2nd generation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.