Apple Music problem please help

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Level 1

4 points

Apple Music problem please help

Recently I had a free trial for apple music and I totally forgot to renew my subscription, I had lot's of playlist that I liked so much, when I open the Apple Music app my download library/playlist are not there unless I press "playlist" then I can only see the cover photo of my playlist but not the songs, If I renew my subscriptions will I still have my playlist or will I have to make new ones since those playlist I liked. Please help me and thank you in advanced!

Posted on Jul 27, 2022 5:15 PM

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Answer 1

Top-ranking reply

Josh0618 Author

Level 1

4 points

Jul 29, 2022 10:57 AM in response to hcsitas

Thank you for your help, fortunately I recovered my songs when I renewed my subscription!

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Answer 2

Kavish13

Level 1

21 points

Jul 27, 2022 8:03 PM in response to Josh0618

Hey there,

I think you should renew your subscription, it might be temporarily gone because of your expired subscription, but you should renew and then if it doesn't come then as well, then you might want to chat with apple support. I am sure they will help you out and they will find a way. Your songs won't go anywhere I am sure the must be either in the cloud or iTunes so try renewing your subscription

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Answer 3

Josh0618 Author

Level 1

4 points

Jul 29, 2022 10:55 AM in response to Kavish13

Thank you so much, it worked and got my songs back, I just renewed my subscription and my songs were back!! I was scared that if I renewed they wouldn’t pop up again since this has happened to me before but now I got my songs back, thank you for your help!

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Answer 4

hcsitas

Level 6

13,970 points

Jul 27, 2022 7:59 PM in response to Josh0618

You’ll need to start afresh, your old playlists cannot be recovered unfortunately.

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Apple Music problem please help

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