You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t get into account because of forgotten recovery

Recovery key is wrong and I never created one for that email. Please help

Posted on Jul 27, 2022 6:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2022 6:45 PM

If you made a 28 character recovery key then you MUST have that recovery key to recover your AppleID. See -> How to generate a recovery key - Apple Support


Apple cannot help you if you did not record and keep that recovery key. The online account recovery service is not available to you and Apple cannot recover your AppleID for you. It was imperative that you kept that recovery key somewhere you could find and retrieve it when or if needed.

1 reply
Question marked as Top-ranking reply

Jul 27, 2022 6:45 PM in response to Camilla_217

If you made a 28 character recovery key then you MUST have that recovery key to recover your AppleID. See -> How to generate a recovery key - Apple Support


Apple cannot help you if you did not record and keep that recovery key. The online account recovery service is not available to you and Apple cannot recover your AppleID for you. It was imperative that you kept that recovery key somewhere you could find and retrieve it when or if needed.

Can’t get into account because of forgotten recovery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.