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About my Apple Card

I got a card and it’s has zero balance and I called to complain but have been asked to wait 24-48hrs yet nothing has happened

iPhone XR, iOS 14

Posted on Jul 27, 2022 11:20 PM

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Question marked as Top-ranking reply

Posted on Jul 28, 2022 6:22 AM

Try signing out of your Apple ID and then back in again in case the balance has been applied to your account but isn't showing correctly.


If you bought an iTunes gift card voucher which you cannot redeem then you should first try If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support in case you are either entering the code incorrectly, or the card wasn't activated. For activation issues seek redress from the vendor.


If you have sent the card details to someone else as a form of remote payment, or have bought a card that has already been redeemed, then you have been scammed. See iTunes Gift Card Scams - Official Apple Support for more information.


tt2

1 reply
Question marked as Top-ranking reply

Jul 28, 2022 6:22 AM in response to kacey61

Try signing out of your Apple ID and then back in again in case the balance has been applied to your account but isn't showing correctly.


If you bought an iTunes gift card voucher which you cannot redeem then you should first try If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support in case you are either entering the code incorrectly, or the card wasn't activated. For activation issues seek redress from the vendor.


If you have sent the card details to someone else as a form of remote payment, or have bought a card that has already been redeemed, then you have been scammed. See iTunes Gift Card Scams - Official Apple Support for more information.


tt2

About my Apple Card

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