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Turn off On/Off button for App Store Purchases

Hello, unfortunately my on/off button on the side of my IPad Pro is stuck, and I can’t get it out. Also Apple estimated it would cost over £500 for me to send away to be repaired. Please could someone tell me how I can turn off the request for me to double tap this button when I purchase items in the App Store.

Posted on Jul 28, 2022 11:01 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2022 11:49 AM

The double-click to confirm an App Store (or other) purchase is the least of your problems.


It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later you will encounter a situation from which you cannot recover.


Until repaired, you will encounter many difficulties - and may even encounter a condition from which you cannot recover.


As a temporary measure, accepting that you will still need to have your iPad repaired, you may be able to substitute TouchID/FaceID (as your iPad may be equipped) to confirm a purchase:


Settings > TouchID|FaceID & Passcode > [Use TouchID|FaceID For] - enable as required


1 reply
Question marked as Top-ranking reply

Jul 28, 2022 11:49 AM in response to bertie14

The double-click to confirm an App Store (or other) purchase is the least of your problems.


It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later you will encounter a situation from which you cannot recover.


Until repaired, you will encounter many difficulties - and may even encounter a condition from which you cannot recover.


As a temporary measure, accepting that you will still need to have your iPad repaired, you may be able to substitute TouchID/FaceID (as your iPad may be equipped) to confirm a purchase:


Settings > TouchID|FaceID & Passcode > [Use TouchID|FaceID For] - enable as required


Turn off On/Off button for App Store Purchases

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