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I pad pro 11 /Apple Pencil won’t charge

My Apple Pencil 2nd gen is out of battery and won’t charge on the magnetic Apple Pencil connector. I have reset the I pad and everything. The Pencil was working fine until I couldn’t get it to charge.

iPad Pro 11-inch Wi-Fi

Posted on Jul 28, 2022 11:45 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2022 11:55 AM

Hi lvgirl22,


If you magnetically attach your pencil to your iPad Pro and it isn't not showing a battery indicator, it might mean that your pencil needs to be replaced.


Contact Apple Support:


| Call Apple Support 1-800-APL-CARE

| For International Numbers or ASL support, click here:

| Contact Apple for support and service - Apple Support

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| Chat with Apple Support

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| Get Started Online

| Apple Support



2 replies
Question marked as Top-ranking reply

Jul 28, 2022 11:55 AM in response to lvgirl22

Hi lvgirl22,


If you magnetically attach your pencil to your iPad Pro and it isn't not showing a battery indicator, it might mean that your pencil needs to be replaced.


Contact Apple Support:


| Call Apple Support 1-800-APL-CARE

| For International Numbers or ASL support, click here:

| Contact Apple for support and service - Apple Support

|

| Chat with Apple Support

| Apple Support

|

| Get Started Online

| Apple Support



Jul 28, 2022 12:22 PM in response to lvgirl22

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.

I pad pro 11 /Apple Pencil won’t charge

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