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I have transferred all data and am able to use iMessage on my new iPhone 13 Pro Max. However, I am unable to text anything other than iMessage phones and am unable to call or receive phone calls on that device. They still come in on my old iPhone

I have transferred all data and am able to use iMessage on my new iPhone 13 Pro Max. However, I am unable to text anything other than iMessage phones and am unable to call or receive phone calls on that device. They still come in on my old iPhone



Posted on Jul 28, 2022 12:05 PM

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Question marked as Top-ranking reply

Posted on Jul 28, 2022 1:34 PM

Sawyer03 wrote:

I have transferred all data and am able to use iMessage on my new iPhone 13 Pro Max. However, I am unable to text anything other than iMessage phones and am unable to call or receive phone calls on that device. They still come in on my old iPhone


Your new phone needs to be activated by your cellular data provider in order to use their features, so contact yours.

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Question marked as Top-ranking reply

Jul 28, 2022 1:34 PM in response to Sawyer03

Sawyer03 wrote:

I have transferred all data and am able to use iMessage on my new iPhone 13 Pro Max. However, I am unable to text anything other than iMessage phones and am unable to call or receive phone calls on that device. They still come in on my old iPhone


Your new phone needs to be activated by your cellular data provider in order to use their features, so contact yours.

I have transferred all data and am able to use iMessage on my new iPhone 13 Pro Max. However, I am unable to text anything other than iMessage phones and am unable to call or receive phone calls on that device. They still come in on my old iPhone

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