You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Broken iPhone

Hey, I broke my iPhone XS a couple of days ago and was wondering if there were any chances of getting it fixed or not? The following is the image of the front, the back is pretty damaged as well. If it can be fixed, I was wondering what the price range would be. Thank you very much.

iPhone XS, iOS 14

Posted on Jul 28, 2022 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2022 2:46 PM

With the back of the glass being shattered, it is unlikely a display replacement can be successfully completed. It's hard to say without someone physically inspecting the phone to see if the enclosure is good and the back glass won't peel away during a repair.


You can check potential cost here, but you're probably looking at an Out of Warranty phone replacement. Again, a physical exam by a trained technician would be able to provide a more realistic cost estimate.


iPhone Repair - Official Apple Support


2 replies
Question marked as Top-ranking reply

Jul 28, 2022 2:46 PM in response to pragya224

With the back of the glass being shattered, it is unlikely a display replacement can be successfully completed. It's hard to say without someone physically inspecting the phone to see if the enclosure is good and the back glass won't peel away during a repair.


You can check potential cost here, but you're probably looking at an Out of Warranty phone replacement. Again, a physical exam by a trained technician would be able to provide a more realistic cost estimate.


iPhone Repair - Official Apple Support


Broken iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.