Older iMessages photos won't load up
can no longer access photos received or sent in iMessage. When I tap ‘Tap to Download’ nothing happens.
iPhone 11
can no longer access photos received or sent in iMessage. When I tap ‘Tap to Download’ nothing happens.
iPhone 11
Hi SportsFemmeFatale,
It sounds like you're seeking help because you cannot access photos you've sent and received via the Messages app on your iPhone. Is that correct? Also, are these photos missing from the Photos app on your device? If so, you're in the right place to receive support, and we recommend the following troubleshooting steps via the link below.
If you're missing photos or videos in the Photos app - Apple Support
The article above will show you what to do. If you're missing photos or videos from your device.
We're recommending the steps above because they directly address the issue you initially reached out to us about, which is not being able to locate your photos in the Messages app on your device.
With that being said, to perform the troubleshooting actions that we recommended via the article above, please read through and complete the steps in the section titled "Make sure that iCloud Photos is turned on."
If the original problem persists after trying the previous steps, please provide us with specifics on what you see for more help, and we will continue from there.
Also, let us know how much space you have remaining on your device and if you cannot access your photos via Wi-Fi, Cellular Data, or both.
How to check the storage on your iPhone, iPad, and iPod touch - Apple Support
Thanks for using the Apple Support Communities.
Cheers!
Older iMessages photos won't load up