iMessage photos not loading
photos sent to me in iMessage are only showing ad file icons and not as the actual image. Any idea what is going on and how to change that?
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photos sent to me in iMessage are only showing ad file icons and not as the actual image. Any idea what is going on and how to change that?
Hi Jshew1616,
Thanks for contacting Apple Support Communities!
We understand that you're not receiving images as you'd expect in iMessage.
Does this happen with all contacts who send photos or specific contacts?
Have you noticed if this happens while you're connected to a cellular or Wi-Fi network?
You may also consider checking out the troubleshooting steps outlined in this article to help isolate this behavior further: If you can't send or receive messages on your iPhone or iPad
"If you still need help
We look forward to your reply.
Cheers!
Hi Jshew1616,
Thanks for contacting Apple Support Communities!
We understand that you're not receiving images as you'd expect in iMessage.
Does this happen with all contacts who send photos or specific contacts?
Have you noticed if this happens while you're connected to a cellular or Wi-Fi network?
You may also consider checking out the troubleshooting steps outlined in this article to help isolate this behavior further: If you can't send or receive messages on your iPhone or iPad
"If you still need help
We look forward to your reply.
Cheers!
iMessage photos not loading