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Sportsnet app glitch on AppleTV 4K

Whenever I use the Sportsnet app on my AppleTV 4K to stream live sports, I have to restart it every single time for it work properly – otherwise I just get a black screen with no audio or video, but the bar at the bottom says it's playing. When I restart the AppleTV and try again, it's fine.


Anyone else have this issue, and know of a fix? Is this just a problem with Sportsnet, or AppleTV?

Posted on Jul 30, 2022 2:19 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2022 8:45 AM

Hi drnbdnrk, We appreciate you reaching out to us. We understand that you are experiencing issues using the Sportsnet app, unless you reset your Apple TV 4K.


We recommend updating your Apple TV if you haven’t. While it isn't inherently assured that an update will resolve the issue, updating to the latest version of tvOS for your device can help isolate potential software issues. 

Update your Apple TV



Take care!

1 reply
Question marked as Top-ranking reply

Aug 1, 2022 8:45 AM in response to drnbdnrk

Hi drnbdnrk, We appreciate you reaching out to us. We understand that you are experiencing issues using the Sportsnet app, unless you reset your Apple TV 4K.


We recommend updating your Apple TV if you haven’t. While it isn't inherently assured that an update will resolve the issue, updating to the latest version of tvOS for your device can help isolate potential software issues. 

Update your Apple TV



Take care!

Sportsnet app glitch on AppleTV 4K

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