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Level 1

11 points

Face ID not working after battery replacement

I had my battery replace for my iPhone 11 at Best Buy after setting up an appointment through Apple support. Now my face ID doesn’t work no matter what I do to try to fix it

iPhone 11

Posted on Jul 30, 2022 7:44 PM

Best reply

rom.ph

Level 4

1,843 points

Posted on Jul 30, 2022 8:16 PM

Check this support document - If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If it still does not work, best to bring it back to Best Buy - they might have missed something.

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Face ID not working after battery replacement

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