“Doesn’t work” doesn’t give us much to go on. What happens when you follow those instructions? And do you have an iPhone 6S or earlier?
2 replies
You have asked us to guess everything about your specific situation.
Examples:
- Do you actually have an iPhone 6S or earlier?
- If yes, what actually happens when you press the illustrated buttons?
- If no, you have shown the incorrect illustration.
- What steps have you taken?
- What have you seen?
- What error messages appeared?
Your instructions on how to reset my phone to new. Doesn't work!