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Microphone iPad issues

ipad microphone wont work while on FaceTime or phone call but will work if recording a video

iPad Pro 10.5-inch, Wi-Fi

Posted on Jul 31, 2022 7:38 PM

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Question marked as Best reply

Posted on Aug 1, 2022 2:19 AM

As the microphone works with some Apps and not others, you don’t have a hardware fault.


With what App are you attempting to record a video? Have you allowed the App to access the microphone? If permissions have been denied, the App will record without sound from the iPad microphone.


Settings > Privacy > Microphone


Each App that requests access to the microphone should appear in this list. To enable use of the iPad microphone, the corresponding entry for the App must be set to ON.


More information about granting access to hardware features can be found in the iPad User Guide - the relevant page being here:

Control access to hardware features on iPad - Apple Support

2 replies
Question marked as Best reply

Aug 1, 2022 2:19 AM in response to Whostolethecookies

As the microphone works with some Apps and not others, you don’t have a hardware fault.


With what App are you attempting to record a video? Have you allowed the App to access the microphone? If permissions have been denied, the App will record without sound from the iPad microphone.


Settings > Privacy > Microphone


Each App that requests access to the microphone should appear in this list. To enable use of the iPad microphone, the corresponding entry for the App must be set to ON.


More information about granting access to hardware features can be found in the iPad User Guide - the relevant page being here:

Control access to hardware features on iPad - Apple Support

Jul 31, 2022 8:07 PM in response to Whostolethecookies

Whostolethecookies Said:

"Microphone iPad issues: ipad microphone wont work while on FaceTime or phone call but will work if recording a video"

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For reference....

Troubleshooting iPad Audio:

So items to try.

A. Start with a Restart:


B. Try this Link: If you Hear No Sound or Distorted Sound from your iPhone, iPad, or iPod touch Speaker - Apple Support


C. Report this to Apple:

Did you recently update your iPad?

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

  1. Go Here: Feedback - iPad - Apple
  2. Comment: when this all began, and how you have troubleshot it thus far. Include the URL of this post.
  3. Select: "Bug Report" for the "Feedback Type"
  4. Proceed from there aw necessary


D. Update to the Most Recent iPad OS:

Use a Computer to Update. Read My User Tip: Making Use of a Computer for Updating an iOS Device - User Tip

Important: Be certain to create back up your iPad prior to this update. That way, you can have something to restore your iPad from the backup, should anything go wrong afterward

Microphone iPad issues

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