Face ID issue

I have an iPhone 11 and I updated it to iOS 15.6 and after Face ID acted up I rested it nothing changed I have had to reset Face ID for the 7th time now I bought it off of eBay on may 19th do I contact seller or is it an glitch

iPhone 11, iOS 15

Posted on Jul 31, 2022 9:11 PM

Reply
1 reply

Aug 1, 2022 7:46 AM in response to chubs_1245

chubs_1245 wrote:

I have an iPhone 11 and I updated it to iOS 15.6 and after Face ID acted up I rested it nothing changed I have had to reset Face ID for the 7th time now I bought it off of eBay on may 19th do I contact seller or is it an glitch


ebay...(?) if it is not working as expected I would return it if that is an option.


If Face ID isn't working on your iPhone or iPad Pro




original sales receipt—

iPhone 11 Display Module Replacement Program for Touch Issues

iPhone 11 Display Module Replacement Program for Touch Issues - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.