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apple id

i don’t have access to my old apple id or password how can i factory reset my iphone

iPhone 13 Pro Max

Posted on Aug 1, 2022 1:08 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2022 1:16 AM

i don’t have access to my old apple id or password

1.

Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


2.

It depends on what you did with your 'old Apple ID'. If you have deleted it, it is no longer valid, it simply no longer exists and it no longer works.

To understand about a deleted Apple ID, see the Apple articles below:

How to delete your Apple ID account

How to delete your Apple ID account – Apple Support (UK)


Understand and control the personal information that you store with Apple

Understand and control the personal information that you store with Apple - Apple Support


3.

If you've ever requested to deactivate your Apple ID, see -> How to deactivate your Apple ID account

How to deactivate your Apple ID account – Apple Support (UK)


See also -> Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 1, 2022 1:16 AM in response to blahlllla

i don’t have access to my old apple id or password

1.

Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


2.

It depends on what you did with your 'old Apple ID'. If you have deleted it, it is no longer valid, it simply no longer exists and it no longer works.

To understand about a deleted Apple ID, see the Apple articles below:

How to delete your Apple ID account

How to delete your Apple ID account – Apple Support (UK)


Understand and control the personal information that you store with Apple

Understand and control the personal information that you store with Apple - Apple Support


3.

If you've ever requested to deactivate your Apple ID, see -> How to deactivate your Apple ID account

How to deactivate your Apple ID account – Apple Support (UK)


See also -> Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support


Aug 1, 2022 10:23 AM in response to blahlllla

If necessary, if you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.

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