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Trusted phone number no longer in service

My trusted phone number is no longer in service. How can I recover my ID password without it?

Posted on Aug 1, 2022 5:45 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2022 8:48 AM

Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery, using the steps posted above.

2 replies
Question marked as Top-ranking reply

Aug 1, 2022 8:48 AM in response to qout91

Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery, using the steps posted above.

Aug 1, 2022 5:55 AM in response to qout91

  1. login on the web on your Apple ID
  2. On the verify screen, click cannot access trusted devices'
  3. Enter your recovery key in the pop up window
  4. Go to security and change your trusted phone number


If you're not in possession of your recovery key, see this Link on how to enroll in account recovery

How to use account recovery when you can’t reset your Apple ID password - Apple Support


Trusted phone number no longer in service

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