Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Stolen Ipad

Dear Apple Support, my Ipad is stolen. Is there any chance to locate it by serial code or something? When I open 'Find my' on Iphone, there writes that my Ipad is offline. Or can I see on page Ipad's mac address to help find it?

Posted on Aug 1, 2022 7:04 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2022 7:31 AM

You cannot track or trace an iPad using its Serial Number.


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.


NB: Apple are unable to assist with locating lost or stolen devices. Unless you have a recent iPhone with iOS15 installed, there are no technical means by which a device that is powered-off can be located.

2 replies
Question marked as Top-ranking reply

Aug 1, 2022 7:31 AM in response to orhan71

You cannot track or trace an iPad using its Serial Number.


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad have been lost.


NB: Apple are unable to assist with locating lost or stolen devices. Unless you have a recent iPhone with iOS15 installed, there are no technical means by which a device that is powered-off can be located.

Stolen Ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.