Why I’m being over charge and being charge for items I didn’t order

I’m being over charge and charge for thing I haven’t order on candy crush saga?

iPad, iPadOS 15

Posted on Aug 1, 2022 6:22 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2022 9:09 PM

Hi reva167,

Welcome to the Apple Community.


Re: Why I’m being over charge and being charge for items I didn’t order


We are all Apple users, like yourself, in this community.

So we don't have access to your accounts, or details, to check this out for you.

We'd like to help, however.


Apple support have articles online that may or may not help:


How to see what you were charged for, if you want to:

If you see 'apple.com/bill' on your billing statement - Apple Support

_______________________________________________________


Re: I’m being over charge


How to report a problem

https://reportaproblem.apple.com/?s=6

_________________________________________________________


Re: "haven’t order on candy crush saga"


To report a concern about an app, you must provide the URL of the app.

Find the URL for an app in the App Store to report a concern - Apple Support

___________________________________________________________________


Re: "being charge for items I didn’t order


If the money has been deducted (not pending):

How to:

Request a refund for apps or content that you bought from Apple – Apple Support

____________________________________________________________________________-


If more support is needed:

There is a "Get Support" link at the bottom of the webpage, (link below).of the App Store's website

App Store - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Aug 2, 2022 9:09 PM in response to reva167

Hi reva167,

Welcome to the Apple Community.


Re: Why I’m being over charge and being charge for items I didn’t order


We are all Apple users, like yourself, in this community.

So we don't have access to your accounts, or details, to check this out for you.

We'd like to help, however.


Apple support have articles online that may or may not help:


How to see what you were charged for, if you want to:

If you see 'apple.com/bill' on your billing statement - Apple Support

_______________________________________________________


Re: I’m being over charge


How to report a problem

https://reportaproblem.apple.com/?s=6

_________________________________________________________


Re: "haven’t order on candy crush saga"


To report a concern about an app, you must provide the URL of the app.

Find the URL for an app in the App Store to report a concern - Apple Support

___________________________________________________________________


Re: "being charge for items I didn’t order


If the money has been deducted (not pending):

How to:

Request a refund for apps or content that you bought from Apple – Apple Support

____________________________________________________________________________-


If more support is needed:

There is a "Get Support" link at the bottom of the webpage, (link below).of the App Store's website

App Store - Official Apple Support


All the best :-)

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Why I’m being over charge and being charge for items I didn’t order

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