My iPad won’t turn on or charge— help!!

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My iPad won’t turn on or charge— help!!

I have been noticing charging problems with my iPad for a while now. At first it only would charge at a certain angle, which I assumed was the charger, so I replaced said charger. The issue persisted even with the new charger but I assumed it was yet again the charger and endured it. Yesterday the iPad died and would not accept any charge at any angle! I assumed it was the chargers, but said chargers worked fine on my phone (also takes the same charger) at any angle. I tried to set it at an angle where it didn’t show the white “missing charge” icon, but it still would gain no charge from it, even after 2 hours. I set it at said angle again and let it sit overnight. All seemed to be fine at the moment. However, there still seems to be no charge. It also won’t even show the flashing battery icon anymore. I have tried everything, such as plugging it in to yet a different charger, but it won’t show the “no power” screen or react to the home button being pressed regardless. help!!

iPad Air 3 Wi-Fi

Posted on Aug 2, 2022 6:50 AM

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Answer 1

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LotusPilot

Level 10

302,480 points

Aug 2, 2022 6:54 AM in response to ciel4728

These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.

Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).

If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

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My iPad won’t turn on or charge— help!!

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