Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone won't sync with iTunes. It's an iPhone X Max, 15.6 iOS, with Big Sur 11.6.8 All is up to date with exception of not using Monterrey until I can back up my MacBook Air.

My iPhone won't sync with iTunes. It's an iPhone X Max, 15.6 iOS, with Big Sur 11.6.8 All is up to date with exception of not using Monterrey until I can back up my MacBook Air. I tried the remedies offered by the Apple help page, but no success.


iPhone 6 Plus, iOS 12

Posted on Aug 2, 2022 2:47 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 3, 2022 7:31 AM

If you're seeing the "Software update is required to connect to your iOS device" alert then this is a patch to Finder, not an upgrade to Monterey, and you should install it to proceed. Note device management and sync duties in Big Sur are in Finder. iTunes has been replaced by Music, TV, etc. in Catalina and later versions of maxOS.


tt2

3 replies
Question marked as Top-ranking reply

Aug 3, 2022 7:31 AM in response to jjcooldude

If you're seeing the "Software update is required to connect to your iOS device" alert then this is a patch to Finder, not an upgrade to Monterey, and you should install it to proceed. Note device management and sync duties in Big Sur are in Finder. iTunes has been replaced by Music, TV, etc. in Catalina and later versions of maxOS.


tt2

My iPhone won't sync with iTunes. It's an iPhone X Max, 15.6 iOS, with Big Sur 11.6.8 All is up to date with exception of not using Monterrey until I can back up my MacBook Air.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.