Apple Event: May 7th at 7 am PT
I'm on a MacBook Pro 14, it's about 6 months old. A few days ago my Desktop, Downloads and Documents folders all disappeared. When I navigate to my username folder in the HD tab, this is what I see:
Those are aliases where the master folder should be. I have spent quite a bit of time on the phone with apple customer service but they had no answers for me. Has anyone else had this issue?
MacBook Pro Apple Silicon
By “backed up in dropbox,” does that mean you’ve set dropbox to sync those folders (or whatever term they use)?
It may be that dropbox has caused the problem you see. Check with them to see if it is a known problem.
By “backed up in dropbox,” does that mean you’ve set dropbox to sync those folders (or whatever term they use)?
It may be that dropbox has caused the problem you see. Check with them to see if it is a known problem.
I don't use DropBox so this is only a guess based on how iCloud works. Does DropBox create a local folder named something flke DropBox? If so, your documents are likely in that local folder. If it is like iCloud if synchonizes files across all devices accessing the DropBox account.
Maybe check here: DropBox
I think I was able to locate most of my files. Thank you for your feedback. The real issue is that I no longer have a document/download/desktop folder. It is not possible to download anything, drag to desktop or save a file, my laptop is basically only functioning off of the cloud now. I have tried to create new Smart Folders but the system prohibits it. I'm stuck.
Did you enable iCloud and select those folders? If so, your documents are in the iCloud drive.
Thank you for your response! No, I don't use iCloud with my laptop. I have the files backed up in dropbox, however, I cannot download them as there is no download folder for them to land in.
Documents, Downloads and Desktop folders are suddenly gone
