Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Backup phone fail

I have tried to backup my iPhone several times and the backup never completes. The blue line appears showing estimated time but it only moves about 1/8th of the way and just keepsake spinning

iPhone 11, iOS 15

Posted on Aug 3, 2022 2:28 PM

Reply
Question marked as Best reply

Posted on Aug 3, 2022 2:44 PM

Sbjones5206 wrote:

I have tried to backup my iPhone several times and the backup never completes. The blue line appears showing estimated time but it only moves about 1/8th of the way and just keepsake spinning

IF this is your first time backing up to icloud it will take a long time. Best time to do it is when you go to sleep, plug to power outlet, wifi and lock the phone.

1 reply
Question marked as Best reply

Aug 3, 2022 2:44 PM in response to Sbjones5206

Sbjones5206 wrote:

I have tried to backup my iPhone several times and the backup never completes. The blue line appears showing estimated time but it only moves about 1/8th of the way and just keepsake spinning

IF this is your first time backing up to icloud it will take a long time. Best time to do it is when you go to sleep, plug to power outlet, wifi and lock the phone.

Backup phone fail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.