Get the following issues connecting to my router.

Hello,

I have the following issues with connecting to my BT smart hub 2 router, find that when using iPad upstairs find that IPad is slow to find my router and is slow to connect to my router. When down stairs find have no issues.


Any help would be appreciated


thanks

iPad mini 4, iPadOS 15

Posted on Aug 3, 2022 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 3, 2022 3:34 PM

As described, the WiFi signal is poor in some areas of your home. WiFi signals are essentially line-of-sight, but will easily penetrate lightweight construction materials such plasterboard/drywall and timber. Signals are heavily attenuated by high density materials (e.g., stone, concrete) or blocked entirely by metals. Obstructions, especially those close to the router, will create zones of low/poor signal.


You may improve signal coverage by moving your router to a different location, preferably towards the centre of your home. So,e experimentation may be required to locate a better position for the router. Alternatively, you might consider installing wireless repeaters; for example, BT market their own “disks” as part of their Whole Home WiFi solution:

https://shop.bt.com/products/bt-add-on-disc-for-whole-home-wi-fi-091073-CVVT.html


Other solutions are available - such as Powerline repeater/access-points that use the AC-mains wiring to efficiently distribute your network around the home, but still using WiFi to connect between the repeaters and your devices. These are available from many different manufacturers.


A further popular choice is to invest in a Mesh network router and repeaters. These are effectively a turbocharged high performance version of WiFi repeaters. Again, these are available from multiple manufacturers.

Similar questions

1 reply
Question marked as Top-ranking reply

Aug 3, 2022 3:34 PM in response to matthewatlant0s

As described, the WiFi signal is poor in some areas of your home. WiFi signals are essentially line-of-sight, but will easily penetrate lightweight construction materials such plasterboard/drywall and timber. Signals are heavily attenuated by high density materials (e.g., stone, concrete) or blocked entirely by metals. Obstructions, especially those close to the router, will create zones of low/poor signal.


You may improve signal coverage by moving your router to a different location, preferably towards the centre of your home. So,e experimentation may be required to locate a better position for the router. Alternatively, you might consider installing wireless repeaters; for example, BT market their own “disks” as part of their Whole Home WiFi solution:

https://shop.bt.com/products/bt-add-on-disc-for-whole-home-wi-fi-091073-CVVT.html


Other solutions are available - such as Powerline repeater/access-points that use the AC-mains wiring to efficiently distribute your network around the home, but still using WiFi to connect between the repeaters and your devices. These are available from many different manufacturers.


A further popular choice is to invest in a Mesh network router and repeaters. These are effectively a turbocharged high performance version of WiFi repeaters. Again, these are available from multiple manufacturers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Get the following issues connecting to my router.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.