cannot open my emails
since the latest update i cannot open my emails , the page flashes up for 5 seconds and then shuts down , is there a new setting or has the update caused this problem
MacBook Air
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since the latest update i cannot open my emails , the page flashes up for 5 seconds and then shuts down , is there a new setting or has the update caused this problem
MacBook Air
With the Mail Application completely closed ( not Active and minimized in Dock ).
Hold the SHIFT Key and click the Mail icon to launch the application in a Safe Mode
Does it launch?
Still having issues with Mail >>
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
With the Mail Application completely closed ( not Active and minimized in Dock ).
Hold the SHIFT Key and click the Mail icon to launch the application in a Safe Mode
Does it launch?
Still having issues with Mail >>
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
1 - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
2 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
3 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance
Thanks for that ,but still doesn’t work
cannot open my emails