Refund when item not received

Hi-does Apple Pay support a refund when a purchase is made online with apple pay, but the product is never received? Thanks

Posted on Aug 4, 2022 1:32 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2022 7:15 PM

Hi Haybails2,

Welcome to the Apple Community.


As we are all Apple Users, like yourself in this community, we cannot speak for Apple Pay.


Seems Apple Pay acts rather like a bank, in passing your payments on to merchants,

and processing refunds when merchants provide them.


Apple Support has some info. in this article that may help:

How to: Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Aug 6, 2022 7:15 PM in response to Haybails2

Hi Haybails2,

Welcome to the Apple Community.


As we are all Apple Users, like yourself in this community, we cannot speak for Apple Pay.


Seems Apple Pay acts rather like a bank, in passing your payments on to merchants,

and processing refunds when merchants provide them.


Apple Support has some info. in this article that may help:

How to: Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support


All the best :-)

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Refund when item not received

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