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rtheriau Author

Level 1

4 points

Older Macbook Air - Fan running when powering up but screen and keyboard light not working

Hello - I have an older Macbook Air, not sure what type of chip. I went through the forum and followed instructions to reset the SMC (both the Intel and the T2 chip) and reset the PRAM without success. I can turn the Macbook on and off with the power button, but the screen remains blank and the keyboard light does not work - the fan does turn on and runs on high (runs loudly). Wanted to check with the community to see if there are any other options I can try?

Thanks!

MacBook Air 13″, macOS 10.13

Posted on Aug 4, 2022 6:20 AM

Best reply

ku4hx

Level 7

23,460 points

Posted on Aug 4, 2022 11:19 AM

If your Mac starts up to a blank screen – Apple Support (UK)

This is Apple's guidance. Note the "Contact Apple Support" at the bottom.

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Older Macbook Air - Fan running when powering up but screen and keyboard light not working

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