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12.5 OS update-how long should this take

It’s been 3 hours and I still have a black screen. How long should this take

MacBook Pro 13″, macOS 10.14

Posted on Aug 4, 2022 10:37 AM

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Question marked as Best reply

Posted on Aug 4, 2022 10:44 AM

AudreyFE wrote:

It’s been 3 hours and I still have a black screen. How long should this take


What is this a point update from 12.4 to 12.5....

or

the full installer(?)


If you are stuck—You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac. Reboot and see where this leaves you— often that is all it takes


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support


1 reply
Question marked as Best reply

Aug 4, 2022 10:44 AM in response to AudreyFE

AudreyFE wrote:

It’s been 3 hours and I still have a black screen. How long should this take


What is this a point update from 12.4 to 12.5....

or

the full installer(?)


If you are stuck—You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac. Reboot and see where this leaves you— often that is all it takes


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support


12.5 OS update-how long should this take

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