Mail won't let me type new address in

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Level 1

4 points

Mail won't let me type new address in

If I open a new blank email in Mail on a 15" Pro running OS 11.6.8 and type a new address into the "To:" field the program ALWAYS erases my input and selects an email that has already been used in the app.

I type the entire email address (for example j***@gmail.com) and hit enter and it erases that input and chooses some other john I have previously exchanged emails with.

How do I disable this auto replace feature? How do I simply type a novel email address into the field without the app erasing my input and replacing it with the wrong recipient?

[Email Edited by Moderator]

MacBook Pro 15″, OS X 10.11

Posted on Aug 4, 2022 11:51 AM

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Answer 1

Shoey33 Author

Level 1

4 points

Aug 4, 2022 2:17 PM in response to PRP_53

Thank you for the response, P.Phillips. But I'm not sure how this will help.

My lay-person logic says as soon as there is one recipient on this list again it will see that as the closest match and it will replace my typed entry like it is now leaving me in the same situation I'm in now with the application replacing my typed in recipient entry for the message. I would have to clear the list before each new sent email.

Is that not how it would work?

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Answer 2

Shoey33 Author

Level 1

4 points

Aug 4, 2022 2:29 PM in response to Shoey33

The work around I'm using is to type the email address out in the body of the message and copy and paste this into the "To:" field. If I do this it does not replace the entry. If I type and hit enter it replaces it. If I type and hit an arrow key it replaces it. If I type and click the off the field it replaces it.

But is this really what Apple expects users to do to simply compose an email to a "not previously known" recipient?

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Answer 3

PRP_53

Level 10

92,275 points

Aug 4, 2022 2:30 PM in response to Shoey33

If you have manually input a Similar e-mail address previously, which is NOT the ONE you what now - Experience tells me the Application is seeing a Previous Recipient .

Have the user ( you ), investigate your Previous Recipients Listing as per supplied method.

I have a whole pile of e-mails address listed for persons of entities who are Not in my Contacts Application.

Example and not real address

Have a 95 year old friend in Thailand who's name is Joe the address ends in @gmail.com and IS in my Contacts Application

Have an Associate at Apple who's name is also names Joe the Address ends in @applesupport.com and is NOT listed in Contacts

Each time I commence a new e-mail intended for 95 Year old friend and type Joe - guess what, sometimes it will pickup the gmail and sometime picks applesupport.com

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Answer 4

Shoey33 Author

Level 1

4 points

Aug 4, 2022 2:42 PM in response to PRP_53

P. Phillips- Thanks for the info. I still don't understand a solution. In your case, if you want to send an email to a new person named Joe how do you type in their email address? You manually add it to your recipients list first? So that it will be in the drop down with the other Joes you have already added?

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