Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID stopped working and attempts to reset it are not working g

Why is Face ID not working? How can o correct it? Stopped working and won’t allow me to reset it.

iPhone 12

Posted on Aug 4, 2022 3:07 PM

Reply
Question marked as Best reply

Posted on Aug 4, 2022 3:09 PM

Click ▶︎ Face ID not working.


If that didn’t work, then try deleting the Face ID profile and adding it back.


If that didn’t work and there were no error messages, then get live expert assistance by contacting Customer Support by phone or chat:


1 reply
Question marked as Best reply

Aug 4, 2022 3:09 PM in response to donica80

Click ▶︎ Face ID not working.


If that didn’t work, then try deleting the Face ID profile and adding it back.


If that didn’t work and there were no error messages, then get live expert assistance by contacting Customer Support by phone or chat:


Face ID stopped working and attempts to reset it are not working g

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.