HockeyMom3713 wrote:
I'm unable to get Silhouette Studio to open once installed on my MacBook. I'm running monterey 12.5 and I have an M1 chip.
Install is fine, then when I open it I get a message that the application quit unexpectedly. I've gone through all the millions of steps that Silhouette has proposed with no luck. I really need to get this software running and a call with them is two weeks out.
Would love help if anyone else has had and solved this issue.
Thanks!
If it is a security matter try —of holding the Control key> to Open
Open a Mac app from an unidentified developer - Apple Support
How to Allow Apps From a Third Party to be installed on a Mac
Safely open apps on your Mac - Apple Support
To trouble shoot further you can:
—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
—SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies
Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
for third party Support—
if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/Updates
