Messages in Mail NOT loading

I can see who the email is from and it will load on my phone, (android) but on my mac mini running Mac OS 12.5 just the headers load. The message content does not. I've restarted the computer as well as the mail app. Will be using Mozilla Thunderbird until someone can help me fix this problem.

Mac mini, macOS 12.5

Posted on Aug 5, 2022 11:16 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2022 5:14 PM

Hi

Jimmyb984,


Thank you for posting in Apple Support Communities! Is this only happening with this particular email or does it happen with all emails? Do you use the "Hide IP Address" feature in Mail? If you go to the Mail menu > Preferences > Privacy, deselect Hide IP and Block all remote content to see if this continues.


Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


Hope that helps!

2 replies
Question marked as Top-ranking reply

Aug 6, 2022 5:14 PM in response to Jimmyb984

Hi

Jimmyb984,


Thank you for posting in Apple Support Communities! Is this only happening with this particular email or does it happen with all emails? Do you use the "Hide IP Address" feature in Mail? If you go to the Mail menu > Preferences > Privacy, deselect Hide IP and Block all remote content to see if this continues.


Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


Hope that helps!

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Messages in Mail NOT loading

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