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Bent lightning port pins? Brand new iphone13

Dear apple users,


Following my purchase of the iPhone 13, And after a quick inspection to confirm that the device is not physically damaged, I noticed that the lightning port has possibly 3 bent pins?


The phone came like this out of the box however it charges normally without problems. I wanted to confirm whether this is by design?


The pins which appears to be bent are:


Pin 2,3,7.


Would be difficult to take a photo due to it being very difficult to see.


any help please?


thanks

iPhone 13

Posted on Aug 6, 2022 9:50 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2022 11:16 AM

Update : I have just been in contact with apple and upon confirming with the senior manager it appears that this is by design and does not require elevation.


The representative was kind enough to provide me with a case number and should any trouble be caused by charging, I would get back to them.

3 replies

Bent lightning port pins? Brand new iphone13

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