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Changing birthdate on apple id

When trying to change my child's Birthdate on apple ID tells me "Cannot change date of birth. The date of birth for ---- could not be changed because of a server error. Try again. Currently their account shows adult but they are under 13. How do I do this?

iPhone XR, iOS 15

Posted on Aug 6, 2022 8:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2022 8:22 PM

QCAZFAMILY Said:

"Changing birthdate on apple id: When trying to change my child's Birthdate on apple ID tells me 'Cannot change date of birth. The date of birth for ---- could not be changed because of a server error. Try again. Currently their account shows adult but they are under 13. How do I do this?"

-------


Troubleshooting Changing the Date of Birth:


A. Wait it Out:

Apparently these is an error connecting to App.e's servers. So, do as instructed and try again (later on in the day).


B. Tried this Link?:

Update the Birth Sate Associated with your Apple ID - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 6, 2022 8:22 PM in response to QCAZFAMILY

QCAZFAMILY Said:

"Changing birthdate on apple id: When trying to change my child's Birthdate on apple ID tells me 'Cannot change date of birth. The date of birth for ---- could not be changed because of a server error. Try again. Currently their account shows adult but they are under 13. How do I do this?"

-------


Troubleshooting Changing the Date of Birth:


A. Wait it Out:

Apparently these is an error connecting to App.e's servers. So, do as instructed and try again (later on in the day).


B. Tried this Link?:

Update the Birth Sate Associated with your Apple ID - Apple Support

Changing birthdate on apple id

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