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User profile for user: Liet_Kynes
Liet_Kynes Author
User level: Level 1
4 points

No sound, videos without headphones

Hello, so I had this issue where my iPhone sound stopped altogether. I think it started with a crackling noise during phone calls. Ever since then, I cannot watch videos or play music without my headphones or Bluetooth speaker. Neither am I able to shoot videos (camera app, Snapchat, everywhere) if my headphones or Bluetooth speaker is not connected.


does anyone have similar issues? Any recommendations for a fix? Could this be a virus, a software issue or hardware problem? Thanks

iPhone 12, iOS 15

Posted on Aug 7, 2022 1:40 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,916 points

Posted on Aug 7, 2022 2:16 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,916 points

Aug 7, 2022 2:16 AM in response to Liet_Kynes

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Reply

No sound, videos without headphones

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