My old iCloud account

Ruewater33 Said:

"My old iCloud account: I can’t remember my password to my old iCloud account because it was hacked and I really want to get into it because my son died last year and I lost all his pictures and my Facebook account was also hacked and I honestly lost everything.[...]"

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Troubleshooting a Hacked Apple ID:

I. Troubleshooting Forgotten Apple ID Credentials:

Use these Links:

• If you Forgot your Apple ID - Apple Support
• If you Forgot your Apple ID Password - Apple Support

I. Troubleshooting a Compromised Account:

Do Two Things:

A. Verify Your Devices:

Verify that you the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

B. Consider Modifying your Credentials:

Having been stollen, someone likey has your credentials. So, by all means, consider modifying them, starting with a new password.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

C. Contact Apple Support:

Contact Apple Support, asking them to assist you with logging in to this account. The Apple ID would be an eMail address. Perform a trail & error login session with the Apple Rep, while on the phone with them, prior to ending the call. If need be, perform a screensharing session with them, so they can see this firsthand, form your perspective. See my user tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip