Why is mac photos still looking up location info after several days
Location is showing on iPhone photos but Mac recent photos say looking up location, even after several days
MacBook Pro 13″, macOS 10.15
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Location is showing on iPhone photos but Mac recent photos say looking up location, even after several days
MacBook Pro 13″, macOS 10.15
Hi
Are you running any third party firewall or other security software? If so try disabling it.
If not, then try restarting your mac in safe mode and then trying.
Then restart normally, and try again.
Safe mode will clear temporary files and caches, and sometimes fixes odd glitches such as this.
Start up your Mac in safe mode – Apple Support (UK)
Hi
Are you running any third party firewall or other security software? If so try disabling it.
If not, then try restarting your mac in safe mode and then trying.
Then restart normally, and try again.
Safe mode will clear temporary files and caches, and sometimes fixes odd glitches such as this.
Start up your Mac in safe mode – Apple Support (UK)
Hi, Thanks for replying.
No I'm not using third party firewall or other security software
Tried Safe mode but it made no difference.
My iPad shows locations and Mac only stopped recently. Older photos do have locations.
As a test - try creating a new empty library. Import some photos. Can it look up the locations?
Also try creating a new user account, and try with the library in that account.
This will identify if the problem is system wide, or just associated with a particular library or account.
I'm assuming the Mac has a good internet connection. Where is the library stored? if on an external drive, what is the format?
That will need some thought. I'll attempt it later. In the mean time I just turned on my old MacBook Pro and it downloaded my recent photos and they all have locations on them.
Internet is good. Library is in iCloud.
You also have a local library on your mac that is synced with iCloud. You can see where it is located in the preferences pane within photos.
MacBook Air 2020 Monterey 12.5
Why is mac photos still looking up location info after several days