My friends son has locked himself out of his iPhone

(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

(iOS 15.2 and newer) 

How to remove your iPhone, iPad, or iPod touch passcode without a computer

Check also:

Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid

See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support