Deducting

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Kenneth_1997 Author

Level 1

4 points

Deducting

I want to report the deduction to my linked account to yours which is gcash. last night i downloaded the app VSCO then i tried the 7days free trial but when i clicked it theres a deduction to my gcash app cost 1,150 pesos and i want to refund my money cause i dont have any intention to use the app with that kind of service all i want is the free trial now i want to bring back my money on my gcash account. thankyou for your help

ps. the money on my gcash is not mine that's why i want to bring it back and i unsubscribed to the app vsco when theres a notification that they deducted money on my gcash

iPhone XS, iOS 15

Posted on Aug 8, 2022 9:56 PM

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Answer 1

Best reply

SravanKrA

Community+ 2024

Level 10

411,838 points

Aug 9, 2022 4:35 AM in response to Kenneth_1997

Unknown Charge?

App Purchase
1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
Subscriptions
1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
2. You can also request a refund for a recent renewal of an in-app subscription purchase

Avoid accidental purchases

If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support

It could be Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Deducting

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