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I requested a refund via store credit but still have not gotten refunded even after 48 hours

I requested a refund, it got approved and my subscription got canceled but I did not get my store credit back. I saw that it might take up to 48 hours but it has now been 3 days. How do I get it back?

iPhone 11

Posted on Aug 9, 2022 12:38 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2022 12:52 AM

See this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


but it has now been 3 days. How do I get it back?

It is about 1 to 3 business days in order to process.



 


3 replies
Question marked as Top-ranking reply

Aug 9, 2022 12:52 AM in response to Quynhmi

See this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


but it has now been 3 days. How do I get it back?

It is about 1 to 3 business days in order to process.



 


I requested a refund via store credit but still have not gotten refunded even after 48 hours

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