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Ok! I have an 8+ that had the screen and battery replaced, and unfortunately, the touch ID button was damaged. It was replaced with a generic one. Of course I know that I lost the touch ID function, but that's not the issue. The assistive Touch button reappears on it's own no matter what I do to stop it. It actually turns itself on in settings. How do you stop this? I have done everything I can find online already!
iPhone 8 Plus, iOS 15
I totally know that! I just want to have my problem with the touch assistant go away.
I totally know that! I just want to have my problem with the touch assistant go away.
I understand that, but would you have Apple replace the button on this old phone for $399?
You can try going to Settings>Accessibility>Accessibility Shortcut and making sure it's set to "Off". You do that by unchecking anything that's checked.
But, given that you have an aftermarket screen, there could well be other issues.
Did that first. It did not help. It still comes back on randomly.
Unfortunately, since you had the repair done by an unauthorized provider, your phone is no longer supportable by Apple.
Assistive touch is supposed to come on automatically if it detects a hardware problem with the home button, which is what’s happening.
The only way to fix this will be to get yourself a phone that has not been tampered with.
Popsyche wrote:
I totally know that! I just want to have my problem with the touch assistant go away.
The only way that’s going to happen is for you to buy a new phone that hasn’t been tampered with.
There is no “fixing” it on the one you have.
Apple isn’t going to replace the button on your phone at all now that it’s been tampered with.
Assistive Touch button reappears by itself
