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My provider updated to Microsoft 365. So I had to change the settings of a current email that I use a lot. Now Once I click on an email it does not display where it came from, does not display recipient or the content. If I log in Outlook online, i can everything fine.
I think it may be an issue with setting or how I have office 365 set up...I'm not sure. Anyone has had this problem?
Here is a screen shot:
MacBook Pro 15″, macOS 10.15
Hello Sasha_74,
Welcome to Apple Support Communities. We understand you have some issues with your email messages showing properly. Here are suggestions on Account Information preferences that may need to be checked:
Change Account Information preferences in Mail on Mac - Apple Support
We'd also recommend checking your email while booted to safe mode. This will help narrow down what might be causing the Mail messages to not show properly.
Start up your Mac in safe mode - Apple Support
Then, one way to ensure the issue isn't user profile related, we recommend creating a new test user profile (with admin privileges), configuring that email account with Mac Mail to see if the same issue occurs.
Set up users, guests, and groups on Mac - Apple Support
Let us know how it goes.
Best regards.
Thank you so much for reply. I will follow these instructions and let you know asap what happened!
Mail issues - my email is not showing
