Volume Hash Mismatch: MacBook Pro

Hi,


I have a MacBook Pro 15-inch 2017 that all of a sudden has a serious error, rendering it (almost) completely useless.


The error is: "Volume Hash Mismatch. Hash mismatch detected on volume disk1s5. MacOS should be reinstalled on this volume".


The MBP is running macOS Monterey version 12.5. Automatic updates are activated.


It is a factory standard machine, no modifications (3.1 GHz Quad Core Intel I7, 16GB 2133 MHz RAM).


The MBP was running perfectly fine on Friday. Monday, when I re-started it, I had this error (so I was not even using the machine when the error started). There is no suspect software installed on the machine - mainly Adobe CS. The MBP starts, I can log in but the second I try to do anything it crashes. It also crashes after a short while of not even doing anything.


I have tried shutting down and re-starting but it does not solve the problem. I have started in Recovery Mode, and run Disk Utility on the Mac HD - Data Volume which shows the following error:



Can someone please help me solve this? Your help would be very much appreciated.

MacBook Pro 15″, macOS 12.5

Posted on Aug 9, 2022 8:11 AM

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Posted on Aug 9, 2022 1:52 PM

The picture of your First Aid report does not show or mention any "Volume Hash Mismatch" error. It only shows one set of errors "error: btn: invalid btn_flags (0x6f), given btree node is not a root". If macOS gave a "Volume Hash Mistmatch" error and mentioned reinstalling macOS, then you should do that as mentioned by @leroydouglas. Unfortunately the macOS message does not indicate whether you should reinstall macOS over top of itself or perform a clean install by first erasing the whole SSD.


I believe macOS is referencing the latter option. Usually to fix a file system issue that First Aid cannot repair involves erasing the whole physical SSD as GUID partition and APFS (top option). Then reinstall macOS and restore from a backup.


You should always have frequent and regular backups of your computer and all external media (including the cloud) which contains important & unique data.


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Aug 9, 2022 1:52 PM in response to PhotographerInNL

The picture of your First Aid report does not show or mention any "Volume Hash Mismatch" error. It only shows one set of errors "error: btn: invalid btn_flags (0x6f), given btree node is not a root". If macOS gave a "Volume Hash Mistmatch" error and mentioned reinstalling macOS, then you should do that as mentioned by @leroydouglas. Unfortunately the macOS message does not indicate whether you should reinstall macOS over top of itself or perform a clean install by first erasing the whole SSD.


I believe macOS is referencing the latter option. Usually to fix a file system issue that First Aid cannot repair involves erasing the whole physical SSD as GUID partition and APFS (top option). Then reinstall macOS and restore from a backup.


You should always have frequent and regular backups of your computer and all external media (including the cloud) which contains important & unique data.


Aug 10, 2022 7:25 AM in response to PhotographerInNL

Try booting into Internet Recovery Mode using Command + Option + R to attempt to access the online Monterey installer. However, some Macs may only be able to access the online installer for the OS which originally shipped on the Mac from the factory which in your case is macOS 10.12 Sierra.


If you are only being presented with macOS 10.12 Sierra when booting with Command + R or Command + Option + R, then you will need to erase the whole SSD before proceeding since you have Monterey installed already. Technically you may be able to create a new APFS volume within the same hidden Container, but this will lead to confusion because Monterey utilizes a lot more APFS volumes than Sierra so those other volumes would need to be deleted in order to recover the storage space. If you want to (or have to) install Sierra, then you may need to change the computer's date & time to some time in 2017 as this error may indicate an outdated certificate included in the Sierra installer. While booted to the Sierra installer launch the Terminal app from the Utilities menu and use this command to set the date & time to Jan. 2, 2017 @ 11:33am:

date  -u  0102113317


If you can boot this Mac normally or into Safe Mode, or if you have access to another Qualifying Mac, then you can create & use a bootable macOS USB installer instead using the instructions in this Apple article:

How to create a bootable installer for macOS - Apple Support


A Qualifying Mac means the Mac used to download the macOS installer must also be compatible with that OS. So to download macOS 12.x Monterey requires a Mac from 2015 to 2022. This article shows which versions of macOS are compatible with various Apple hardware so you can find another model that is compatible with macOS 10.13 (most Macs from 2010 to 2018) if you don't have access to another 2015+ Mac for Monterey:

https://eshop.macsales.com/guides/Mac_OS_X_Compatibility


Aug 9, 2022 12:08 PM in response to PhotographerInNL

PhotographerInNL wrote:

Hi,

I have a MacBook Pro 15-inch 2017 that all of a sudden has a serious error, rendering it (almost) completely useless.

The error is: "Volume Hash Mismatch. Hash mismatch detected on volume disk1s5. MacOS should be reinstalled on this volume".



Ok so did you: "...MacOS should be reinstalled on this volume". ?



Reinstall the macOS on top of your existing mac OS for refreshed copy— and compare your results.


How to reinstall macOS

Recovery (both M1 and Intel) — How to reinstall macOS - Apple Support


Aug 10, 2022 6:02 AM in response to PhotographerInNL

Hi Leroy, HWTech,


I have today erased my disk using Disk Utility (DU) - so far, so good.


However, now when I restart my MBP, I connect to my network (okay) and then I have the macOS Utilities screen where I choose "Reinstall macOS".



It then tries to reinstall Sierra...



...but fails with this error.



So now I'm stuck. Any advice on how to get out of this quandary?


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Volume Hash Mismatch: MacBook Pro

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