You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cellular not working

when i try to connect to any social media apps it will not connect and work it won’t download applications and the phone is brand new, says unable to connect to internet when i have cell service and wifi transferred sim card from old phone upgraded because this issue started on that phone and carried over to my new iphone 13

iPhone 13

Posted on Aug 9, 2022 7:10 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2022 7:15 PM

If this is a new device, I would suggest that you contact your carrier as soon as possible and see if you need a new SIM since the iPhone 13 is a 5G device. Are you getting internet service when you are connected to wi-fi?

1 reply

cellular not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.