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haliegh145 Author

Level 1

4 points

face id

my face id just randomly disabled… does it cost money to get it fixed?

iPhone 11, iOS 15

Posted on Aug 9, 2022 7:31 PM

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Level 10

230,389 points

Posted on Aug 9, 2022 7:40 PM

It very well could, since I suspect your device is out of warranty. See the information here.

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. Genius Bar Reservation and Apple Support Options - Apple

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Level 10

230,389 points

Aug 9, 2022 7:40 PM in response to haliegh145

It very well could, since I suspect your device is out of warranty. See the information here.

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. Genius Bar Reservation and Apple Support Options - Apple

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